Wednesday, November 16, 2011

Divas Take on Las Vegas

We just returned from a team building trip to Las Vegas. Here is a run down of our activities.......

Planet Hollywood, Las VegasWednesday, November 9th-We touched down in Las Vegas and headed to our hotel, Planet Hollywood-right in the center of the strip.




Thursday, November 10th-"Movie Stars for the Day"

Dental Assisting Divas Amber and GinaOff to New Patients Inc. to film video clips for our website. They rolled out the red carpet for us
with a spread of refreshments and a make-up artist to "glam us up" for the shoot. After many out takes and bloopers we finished filming with very professional results. NPI will do the editing and we will soon be able to view the finished product!
  

That evening we celebrated by going to dinner and the "O" Cirque du Soleil show at the beautiful Bellagio Hotel. The show was amazing and was one of the highlights of our trip.



Bellagio, Las Vegas




November 11th & 12th-Madow Brother's TBSE("the best seminar ever")
Friday and Saturday we attended a fun, practice management, team building and inspirational seminar at Planet Hollywood. The Madow's encourage you to "dress up" in crazy attire, so we wore our Dental Diva shirts and pink boa's!

Dental Assisting Divas and Maddow Brothers

Saturday evening was our final night in Vegas so we walked the strip, toured some hotels and had dinner. Sunday morning we left for home all pumped up as a team and ready to implement all the good tips we received. It was so nice to get out of the office and re-energize ourselves so we could come home and give our best to our patients and one another. We are so thankful to have such a great doctor to work for who truly appreciates her team and includes us in these fun outings.

Thursday, November 3, 2011

Is it time to "up the team morale" at your office?

Morale is defined as "the state of the spirits of a person or group as exhibited by confidence, cheerfulness, discipline, and willingness to perform assigned tasks." Whether you would define your team as having good morale or bad, is up to you. 

We recently had a great staff meeting with our Paragon Program consultant, Hope.  The Paragon Program just celebrated 25 years of dental consulting as one of "America's Profitability Experts."  Every other month we meet with our consultant to discuss our numbers to ensure we're on track to meeting our financial goals for the year. 

After discussing our goals, our consultant suggested that we participate in a team-building exercise that we found to be very beneficial and boosted everyone's self-confidence.  She asked us a series of questions and each of us wrote our own responses on a piece of paper. After everyone was finished writing their lists, we took turns reading them aloud.  

These were the questions:
* What are the top 10 things that you would tell your patients about the doctor that you  work for?
*What are the top 10 things that you would tell your patients about the team member seated to your right?
*What are the top 10 things about your team/office that make you awesome?

This exercise can benefit any team and bring you closer together.  We work with each other on a daily basis, and some may even say we spend more time with each other more than we do with our own spouses!  I hope we never take each other for granted.  It's important to verbalize the importance and significance of each team member.  Most of us don't go around announcing to the world why we're wonderful.  But team members need to hear it from your doctor as well as each other.  Your doctor needs to hear why you appreciate them, and your patients need to hear great things about everyone.  Brag each other up!  It's important to enjoy your time spent at work and those you work with. 

Some of you may be thinking that, "She has no clue - I could never get along with the people I work with."  And it very well may be true that there may be a specific team member(s) that you find it difficult to get along with.  So what?  We've all been there at one time or another - why are you letting that spoil your team's positive morale? Why are we expecting that person to change when we are the one's who can change our own attitudes and actions towards that person to produce a positive outcome?   It's a proven fact that laughter and cheerfulness are contagious.  If you start making the changes your team needs to "up the morale,"  you may just find that others will follow closely behind.